Store Policy

Customer Care

Quality and Authenticity
At Our World, we take pride in curating the finest selection of second-hand vintage clothing. Each piece is carefully selected for its quality, authenticity, and unique character. As all our items are pre-loved, please note that minor signs of wear may be present, which we believe adds to the charm and history of each piece.

Sizing and Fit
Vintage sizing can differ from modern sizing standards. We provide detailed measurements for each item to ensure the best possible fit. Please refer to the sizing guide on each product page, and feel free to reach out to our customer care team for additional guidance.

Privacy & Safety

Your Privacy Matters
We are committed to protecting your privacy. We understand the importance of your personal information and are dedicated to ensuring that it is handled with the utmost care and confidentiality. This Privacy Policy outlines how we collect, use, and protect your information when you shop with us.

Information We Collect
We only collect information that is necessary to provide you with the best possible shopping experience. This may include:

Personal Information: Such as your name, email address, shipping address, and payment details.
Order History: Information about the items you have purchased from us.
Communication Data: Any messages or feedback you send to our customer care team.

How We Use Your Information
The information we collect is used to:

Process and fulfill your orders.
Communicate with you regarding your purchases and provide customer support.
Improve our website and services based on your feedback